Privacy Policy
Last updated August 18 2026. Washer Care Plus · 14520 Oxnard St Suite 110 Van Nuys CA 91411.
Scope
This policy describes how Washer Care Plus collects and uses information when you visit washercareplus.com, join a wash membership, pay for services, or contact our Van Nuys lot.
Information we collect
We may collect your name, phone number, email address, vehicle details such as plate or make and model for membership recognition, payment information processed by our payment providers, and messages you send about scheduling or service issues. On site cameras may record the lot for safety and dispute review.
How we use information
We use information to process washes and memberships, recognize tagged vehicles at the entrance, respond to questions, improve tunnel operations, prevent fraud or misuse of the lot, and meet legal or accounting requirements in California.
Sharing
We do not sell personal information. We may share data with payment processors, membership software, SMS or email tools, and professional advisors. We may disclose information when required by law or to protect customers, staff, and property on the premises.
Retention and security
We keep records as long as needed for memberships, warranties on add-on products if offered, accounting, and legal obligations. We apply reasonable safeguards, but no method of transmission or storage is perfectly secure.
California privacy rights
Depending on applicable law, you may request access, correction, or deletion of personal information. Contact hello@washercareplus.com or call +1 8185550176. We may need to verify your identity before completing a request.
Contact
Privacy questions: hello@washercareplus.com · 14520 Oxnard St Suite 110 Van Nuys CA 91411.
